Compensation Committee Charter

EXHIBIT "A"

Purposes

The Compensation Committee (the "Committee") of the Board of Directors (the "Board") of Crawford & Company (the "Company") has been delegated responsibility by the Board to ensure that the compensation available to the Board, executive officers and other senior management of the Company enables the Company to attract and retain associates with superior quality management and leadership competencies and is consistent with the Company's compensation philosophies. The Committee shall establish and administer the Company's policies, programs and procedures for compensating its senior management and Board.

Composition

Size. The size of the Committee shall be determined by the Board, but it shall consist of no fewer than three members.

Qualifications. Each Committee member must (a) satisfy the applicable independence requirements set forth in the rules of the New York Stock Exchange, (b) be an "outside director" for purposes of Section 162(m) of the Internal Revenue Code, (c) be a "non-employee director" for purposes of Rule 16b-3 promulgated under the Securities Exchange Act of 1934 (the "Exchange Act"), (d) not be a party to any interlocking arrangement that would need to be disclosed in the Company's proxy statement under Item 407(e)(4) of Regulation S-K, and (e) satisfy any other requirements imposed by applicable law, regulations or rules. Desirable qualifications for Committee members include, without limitation, experience in business management, executive compensation, employee benefits, and human resources.

Selection. The Board will select the members, and may select the Chair, of the Committee based on recommendations of the Nominating and Corporate Governance Committee. If a Chair is not elected by the full Board, the members of the Committee may designate a Chair by majority vote of the full Committee membership. Each Committee member will serve at the pleasure of the Board for such term as the Board may decide or until such Committee member is no longer a Board member.

Duties and Responsibilities

The duties and responsibilities of the Committee shall include the following:

  1. Oversee Executive Compensation Policies and Programs
    The Committee will oversee the Company's compensation policies and programs for executive officers and Board members.
  2. Review and Approve Executive Officer Compensation
    The Committee will review and approve the base salary, any salary increase, bonus, annual and long-term incentive compensation, perquisites and other remuneration to be provided to the Chief Executive Officer (the "CEO") of the Company. The Committee will also review and approve the same, or ranges it deems appropriate with respect to the same, for the other executive officers of the Company. The Committee will review and approve, at least annually, corporate goals and objectives relevant to the compensation of the CEO and the other executive officers of the Company. The Committee will (a) evaluate the performance of the CEO and the other executive officers in general and in light of those goals and objectives (including, without limitation, with respect to their assigned duties and responsibilities to the Company); (b) evaluate the performance of the CEO and the other executive officers in light of the corporate goals and objectives approved by the Committee; and (c) determine and approve compensation levels for the CEO and levels (or ranges it deems appropriate) for the other executive officers based on this evaluation and such other factors as the Committee deems appropriate.
     
  3. Recommend Incentive Compensation Plans
    The Committee will review management's recommendations and approve and make recommendations to the Board with respect to the approval, adoption and amendment of all compensation and cash and/or equity-based incentive compensation plans in which any executive officer of the Company participates. The Committee will determine and measure achievement of corporate and individual goals and objectives for the executive officers under the Company's incentive compensation plans. The Committee may consider factors it deems relevant including, without limitation, the Company's performance and relative shareholder return, the value of similar incentive awards at comparable companies, and the awards given in past years.
     
  4. Recommend Equity-Based Plans
    The Committee will also make recommendations to the Board with respect to the approval, adoption and amendment of all other equity-based plans.
     
  5. Administer Compensation Plans
    The Committee will administer and interpret the Company's equity-based incentive compensation plans and other plans adopted by the Board that contemplate administration by the Committee. The Committee shall approve all grants of stock options and other equity-based awards, taking into consideration any recommendations of management and other factors related to any such plan, subject to the terms and conditions of applicable plans. The Committee's administrative authority shall include the authority to approve the acquisition by the Company of shares of the Company's stock from any plan participant.
     
  6. Determine Exceptions
    The Committee shall determine whether exceptions should be made to compensation policies or plans under appropriate circumstances.
  7. Assist in Succession Planning
    At least annually, the Committee will review succession planning, management development and organizational matters.
     
  8. Oversee Regulatory Compliance
    The Committee will, in consultation with appropriate officers of the Company, oversee regulatory compliance with respect to compensation matters, including overseeing any compensation programs intended to preserve tax deductibility, and, as may be required, establishing performance goals and determining whether performance goals have been attained for purposes of Section 162(m) of the Internal Revenue Code.
     
  9. Review Offer Letters, Employment Agreements and Severance Arrangements
    The Committee will review and, with respect to the CEO, shall approve, offers to potential executive officers to join the Company, and will also review and, with respect to the CEO, shall approve any proposed employment agreement with, and any proposed severance or retention plans or agreements applicable to, any executive officer of the Company. The Committee shall review and, with respect to the CEO, shall approve any severance or other termination payments proposed to be made to any executive officer of the Company.
     
  10. Review Director Compensation
    The Committee will periodically review director compensation in relation to other comparable companies and in light of such other factors as the Committee may deem appropriate. The Committee shall discuss this review with the Board and make recommendations to the Board with respect to appropriate changes in director compensation.
     
  11. Review and Discuss Compensation Discussion and Analysis and Compensation Committee Report
    The Committee, with the assistance of the Company's management and any outside advisors the Committee deems appropriate, shall (a) review and discuss with management the Company's disclosures under its Compensation Discussion and Analysis ("CD&A") and, based on this review, make a recommendation to the Board of Directors as to whether it should include the CD&A in the Company's annual report on Form 10-K and proxy statement relating to the Company's annual meeting of shareholders, and (b) produce a Compensation Committee Report for inclusion in the Company's annual report on Form 10-K and proxy statement relating to the Company's annual meeting of shareholders, all in accordance with applicable rules and regulations.
     
  12. Board Reports
    The Committee shall report its actions and any recommendations to the Board after each Committee meeting.
     
  13. Other Delegated Duties or Responsibilities
    The Committee shall perform any other duties or responsibilities delegated to the Committee by the Board from time to time.

Meetings

The Committee will meet as frequently as necessary to carry out its responsibilities under this Charter. The Committee Chair will, in consultation with the other members of the Committee and appropriate officers of the Company, establish the agenda for each Committee meeting. Any Committee member may submit items to be included on the agenda. Committee members may also raise subjects that are not on the agenda at any meeting. The Committee Chair or a majority of the Committee members may call a meeting of the Committee at any time. A majority of the Committee members will constitute a quorum for conducting business at a meeting of the Committee. The act of a majority of Committee members present at a Committee meeting at which a quorum is in attendance will be the act of the Committee, unless a greater number is required by law, the Company's certificate of incorporation or its by-laws. The Committee Chair will supervise the conduct of the meetings and will have other responsibilities as the Committee may specify from time to time.

The Committee may request any officer or other employee of the Company, or any representative of the Company's legal counsel or other advisors, to attend a meeting or to meet with any members or representatives of the Committee. Any Committee member may be excused from a meeting to permit the remaining members of the Committee to act on any matter in which such member's participation is not appropriate, and such member's absence shall not destroy the quorum for the meeting.

Delegation

The Committee may, in its discretion, delegate specific duties and responsibilities to a subcommittee or an individual Committee member, to the extent permitted by applicable law.

Resources and Authority

The Committee shall have appropriate resources and authority to discharge its responsibilities, including, without limitation, appropriate funding, in such amounts as the Committee deems necessary, to compensate any consultants or any other advisors retained by the Committee. The Committee will have the sole authority to retain and terminate compensation consultants to assist in the evaluation of director or executive officer compensation and the sole authority to approve the fees and other retention terms of such compensation consultants. The Committee may also retain independent counsel and other independent advisors to assist it in carrying out its responsibilities. In the performance of its duties, the Committee and its members shall have unrestricted access to management.

Annual Review

At least annually, the Committee will (a) review this Charter with the Board and recommend any changes to the Board, and (b) evaluate its own performance in the manner prescribed by the Nominating and Corporate Governance Committee and report the results of this evaluation to the Board.

Publication

Consistent with New York Stock Exchange listing requirements, this Charter will be included on the Company's website and will be made available upon request sent to the Company's Secretary. The Company's annual proxy statement or annual report on Form 10-K will state that this Charter is available on the Company's website and will be available upon request sent to the Company's Corporate Secretary.

Rev. 12-13-2010